Question of the day - 1

Tuesday, October 15, 2013 , 0 Comments

Following is one of the definitions of an Incident

A) Root cause of an issue
B) Any change in state of a Configuration item
C) Any frequently performed activity
D) Any CI failure that has not yet impacted an IT service

ExcelR is one of the leading training providers of professional certification training solutions in the world. We strive to provide the best training methods, taught by industry professionals at locations all over the world. Partner with us today and see why we are the number one choice for business professionals all over the world.