Question of the day

Thursday, October 24, 2013 0 Comments

The addition, modification, or removal of anything that could have an effect on IT services is called #ITIL

A) Change
B) Change request
C) Change model
D) Change Advisory board

Answer: A


Any addition or modification or removal of anything related to an IT service is called change and process which deals with the life cycle of a change is change management

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